FAQ

Last Updated: February 20, 2026

We are a family-owned and operated destination for premium tires and wheels, founded in 2001 on the principles of hard work, honesty, and integrity. With over 25+ years of industry knowledge, we strive to provide the best deals on quality products while treating every customer like family.

We offer a massive inventory featuring the industry’s most trusted brands, including Michelin, BFGoodrich, and Uniroyal, among many others. Our goal is to provide competitively priced, quality products that offer security and peace of mind.

Choosing the right fitment is all about the performance you’re looking for and the driving conditions in your area. Our staff has the expertise to take the guesswork out of your purchase. You can search by your vehicle's zip code on our site or speak to an expert directly.

You can easily stay updated by visiting our Track Your Order page. Simply enter the Order ID sent to your email after purchase to see exactly where your tires and wheels are on their journey to your doorstep.

We offer a 30-business-day return window to ensure you are satisfied with your investment. All returns require a Return Merchandise Authorization (RMA) number. Tires must be unmounted; once a tire is mounted, it cannot be returned. Sale and Clearance items are final sales and are not returnable.

If your shipment has arrived damaged, please contact the applicable freight company immediately to file a claim. FedEx: 800-463-3339 UPS: 800-742-5877 OnTrac: 800-334-5080

Every product sold by Best Wheels Online is covered by a Manufacturer’s Warranty extended to the purchaser. While we assist with the process, the specific brand (e.g., Michelin or BFGoodrich) fulfills the warranty. There are no other expressed or implied warranties beyond those provided by the manufacturer.

We regularly offer Manufacturer Rebates on premium brands. Additionally, we are proud to offer Military and First Responder Discounts as a thank you to those who serve. You can join our mailing list to stay informed on the latest "Best Deals".

Absolutely. We implement a variety of security measures, including SSL (Secure Socket Layer) technology, to maintain the safety of your personal information. We do not sell, trade, or transfer your personally identifiable information to outside parties.