Since our founding in 2001, BestWheelsOnline has strived to be a trusted source for quality products. This policy applies to all information collected through our website. By using our services, you consent to the practices described in this roadmap, ensuring your “security and peace of mind” both on the road and online.

To provide precision fitment and the best deals on brands like Michelin and BFGoodrich, we collect the following:

• Personal Identifiers: This includes your name, email address, mailing address, and phone number provided during registration or checkout.
• Payment Details: We collect credit card information to process transactions, which is handled via secure, encrypted systems.
• Vehicle Specifications: We ask for your car’s year, make, and model to take the guesswork out of buying tires and wheels.
• Digital Footprints: We use cookies and tracking tools to understand your browser type and site interactions to improve your experience.

Your information is the fuel that allows us to offer superior customer service:

• Processing Transactions: To handle your orders and ensure shipping is executed in a timely fashion.
• Personalizing Your Ride: Tailoring our recommendations to your specific vehicle and driving conditions.
• Improving Our Website: We constantly refine our offerings based on the feedback and information we receive from you.

Communication: Sending periodic emails regarding order status, maintenance tips, or exclusive deals.

If you opt-in to our SMS program, we follow strict “Family First” guidelines:

• Purpose-Driven: Messages are only sent in response to your inquiries or to provide order updates.
• No Third-Party Sharing: We do not share your SMS consent or phone number with third parties or affiliates for marketing purposes.
• Total Control: You can stop receiving messages at any time by replying “STOP”. For assistance, reply “HELP”.
• Transparency: Message and data rates may apply depending on your carrier.

We implement a variety of industry-leading security measures to maintain the safety of your data:

• SSL Encryption: Sensitive and credit information is transmitted via Secure Socket Layer (SSL) technology.
• Restricted Access: Your data is only accessible to a limited number of persons with special access rights who are required to keep the information confidential.
• PCI Compliance: We do not store sensitive payment data on our own servers after a transaction is complete.

We use cookies to help us remember and process the items in your shopping cart. These small files also help us understand your preferences for future visits and compile aggregate data about site traffic so we can offer better site experiences in the future.

We do not sell, trade, or transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, provided those parties agree to keep this information strictly confidential.

As we expand throughout the USA, we respect your rights to your data:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• California Residents: You have specific rights under the CCPA to opt-out of the “sale” of information, though BestWheelsOnline does not sell your data.

If you have questions regarding this policy or need help choosing the right tires, reach out to us:

• Phone: 877-745-7662
• Email: support@bestwheelsonline.com
• Address: 4220 S State Street, Unit 2, Chicago, IL 60609

By using our site, you consent to our Online Privacy Policy.

If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 1/08/25.